A brand relies on its reputation whether it is good or bad. To protect and nurture, a brand puts a lot of effort that also includes promoting and building a perspective through public relations. But while investing money the most common question companies ask is, ‘Does PR work?’
A PR campaign needs to be measured not only because it is a client requirement but also because it helps us to know what worked in our activity and what didn’t. It helps to measure our work more strategically and improve our campaigns. It can lead to more opportunities through these new insights that might change an approach and have a larger impact. Traditionally, measuring public relations was a struggle and people started doing it through Advertising Value Equivalency (AVE). A lot of PR consultancies in our country still use the AVE method, without understanding the unique dynamics of public relations compared to advertising.
Comparison of earned media with paid media and calculating according to its size and placement can be stated as an invalid metric. Being a public relations student and learning from some of the experts from the fraternity, I would like to say that AVE shows misleading data. It lacks a correct methodology for us to understand how it helped in achieving the business objective or how it increased the demand for that product/service.
While measuring PR campaigns, we should take three types of result indicators into account. Outputs the firm have delivered during a campaign like a press release, events, and social media posts. How consumers feel about the brand will help to know the outtake of the campaign and outcome is the consumer’s behaviour towards it.
To get better results of PR measurement, the International Association for the Measurement and Evaluation of Communication (AMEC) has come up with an Integrated Evaluation Framework. It is an advanced framework that gives clear methodology and classification to understand and evaluate the PR communication plan. It helps to know about the success value of a campaign and prove the PR value in a rapidly evolving media landscape.
The conversation around PR measurement still seems uncomfortable but the change is happening. Therefore, using the right measurement tool can lead to better things in the world of public relations.
Reference:https://www.holmesreport.com/agency-playbook/sponsored/article/why-is-pr-measurement-so-important
How to measure the results of a PR campaign?